Frequently Asked Questions

The development timeline depends on the complexity of the add-in, the number of Office applications it needs to support, and the level of customization required. Simple add-ins might take 4-6 weeks, while complex enterprise solutions could take 3-6 months or more. We provide a detailed timeline after understanding your specific requirements.

We use modern web technologies including HTML5, CSS3, JavaScript/TypeScript, and frameworks like React.js. For backend services, we typically use Node.js, ASP.NET Core, or other technologies based on project requirements. We also leverage Microsoft's Office JS API and Fluent UI for seamless integration with Office applications.

Yes, we can integrate Office add-ins with your existing systems, databases, and APIs. This allows for seamless data flow between your Office applications and other business systems, enhancing productivity and reducing manual data entry.

Yes, we provide comprehensive documentation for all our Office add-ins, including user guides, administrator documentation, and technical documentation. We also offer training sessions for end-users and administrators to ensure successful adoption and usage of the add-ins.

We follow a rigorous testing process that includes functional testing, performance testing, security testing, and cross-platform compatibility testing. We also conduct user acceptance testing to ensure the add-in meets your requirements and provides a positive user experience.

Office add-ins can be deployed through several methods: via the Office Store (now part of AppSource), through a private organizational app catalog, using centralized deployment in Microsoft 365 admin center, or through individual sharing. We help you choose and implement the most appropriate deployment method for your organization.

Office add-ins work on Windows, Mac, iPad, and in web browsers where Office is available. However, some advanced features might have platform-specific limitations. We design add-ins to be responsive and work across different devices and screen sizes.

We offer various support options, from basic email support to comprehensive service level agreements (SLAs) with guaranteed response times. Our support services include bug fixes, compatibility updates, user assistance, and ongoing maintenance to ensure your add-ins continue to function optimally.

Updates to Office add-ins are deployed centrally, so users automatically receive the latest version without manual installation. We can implement new features and improvements based on your requirements and feedback. We follow a structured process for testing and deploying updates to minimize disruption.

Microsoft generally maintains backward compatibility, but occasionally updates can affect add-in functionality. As part of our maintenance services, we monitor Office updates and proactively address any compatibility issues. If an update does affect your add-in, we quickly provide fixes to restore functionality.

The cost depends on the complexity, features, and scope of the add-in. Basic add-ins start around $2,500, while more complex solutions can range from $5,000 to $50,000 or more. We provide detailed quotes after understanding your specific requirements. Please visit our Pricing page for more information.

Yes, we offer maintenance packages that include regular updates, compatibility checks, bug fixes, and technical support. These packages ensure your add-ins continue to function optimally as Office evolves. Maintenance packages typically start at $500 per month, depending on the complexity of the add-in.

We support various licensing models, including perpetual licenses, subscription-based models, per-user licensing, and enterprise-wide licensing. We help you choose the most appropriate licensing model based on your business needs and budget.

Beyond the initial development cost, ongoing costs may include maintenance, support, hosting fees (if applicable), and licensing fees (depending on the licensing model). We provide transparent information about all potential costs upfront so there are no surprises.

Yes, we offer special pricing for non-profit organizations, educational institutions, and startups. Please contact us to discuss your specific situation and requirements.

Office add-ins run in a sandbox environment with limited access to local resources for security reasons. However, they can interact with the current document through the Office JS API. For scenarios requiring access to local resources, we can implement alternative solutions or hybrid approaches.

We implement industry best practices for data security, including secure authentication, data encryption, and secure API communications. We comply with relevant data protection regulations and can implement specific security measures based on your requirements.

Yes, Office add-ins can connect to on-premises data through secure APIs or middleware. We can design solutions that bridge the gap between cloud-based add-ins and on-premises data sources while maintaining security and performance.

Performance is a key consideration in our development process. We optimize add-ins for fast loading and responsive interaction. For data-intensive operations, we implement efficient data handling, caching strategies, and asynchronous processing to maintain a smooth user experience.

Yes, we can implement role-based access control and customized experiences based on user permissions or roles. This allows different users to see different features or data within the same add-in, based on their specific needs and access rights.